Always great service at Irvine

Our requirements were not set in stone when we arrived, but after 2 hours in Connor company the right to user at the right price was found.

There is a technical fault that has not been repaired as not showing up in the diagnostics though unfortunately the problem still occurs

Outstanding level of service both from Michael and BMW.

Really same as previous answer

I had my car uplifted serviced and delivered back to me by the time I regusted.

After my service and car was home I gat a text to say my car was still not ready , don’t know why this wS , but apart from that fine

Always get a good job done

As a motability customer the staff were second to none, everything was completely stress free.

Please see notes on overall quality of my car.Also pop up box keeps appearing asking if i want to increase my car satisfaction score every time i try to submit my score.

Vehicle submitted due to warning " Increased discharge from battery while stationary " Diagnostic check confirmed this had occurred twice but could not advise why this had happened. Battery checked and found to be ok but I was charged for check.

I have scored this as 3.5 as I currently have a mechanical issue with my current X5. It is now booked in for a 3rd time in 5 weeks to identify and rectify this issue.

In dealing with my situation, they sought to get my car back to me ASAP

My car was fixed, cleaned and I wasn’t put out by having it repaired = completely satisfied customer!

Great experience with the dealer; but they were very busy and therefore I had to wait for two and a half weeks to get it booked in. My car was off the road due to a fault.

Everything went very smoothly from start to finish and car arrived earlier than estimated.

The team could not have been better

Mr Frew did all he could to meet my expectations concerning specification and especially delivery

I was welcomed and accommodated with my family and friends with refreshments. All staff were friendly and took me through the process quickly, efficiently and in a friendly manner.