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ABOUT US Harry Fairbairn Irvine BMW

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Always great service at Irvine

Service

Our requirements were not set in stone when we arrived, but after 2 hours in Connor company the right to user at the right price was found.

Service

There is a technical fault that has not been repaired as not showing up in the diagnostics though unfortunately the problem still occurs

Service

Outstanding level of service both from Michael and BMW.

Service

Really same as previous answer

Service

I had my car uplifted serviced and delivered back to me by the time I regusted.

Service

After my service and car was home I gat a text to say my car was still not ready , don’t know why this wS , but apart from that fine

Service

Always get a good job done

Service

As a motability customer the staff were second to none, everything was completely stress free.

Service

Please see notes on overall quality of my car.Also pop up box keeps appearing asking if i want to increase my car satisfaction score every time i try to submit my score.

Service

Vehicle submitted due to warning " Increased discharge from battery while stationary " Diagnostic check confirmed this had occurred twice but could not advise why this had happened. Battery checked and found to be ok but I was charged for check.

Service

I have scored this as 3.5 as I currently have a mechanical issue with my current X5. It is now booked in for a 3rd time in 5 weeks to identify and rectify this issue.

Service

In dealing with my situation, they sought to get my car back to me ASAP

Service

My car was fixed, cleaned and I wasn’t put out by having it repaired = completely satisfied customer!

Service

Great experience with the dealer; but they were very busy and therefore I had to wait for two and a half weeks to get it booked in. My car was off the road due to a fault.

Service

Everything went very smoothly from start to finish and car arrived earlier than estimated.

Sales

The team could not have been better

Sales

Mr Frew did all he could to meet my expectations concerning specification and especially delivery

Sales

I was welcomed and accommodated with my family and friends with refreshments. All staff were friendly and took me through the process quickly, efficiently and in a friendly manner.